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Customer storiesMar 24, 20267 min read

Hadron Labs gave Vera the authority to clear the floor

By Léa Okafor · Customer engineering, NatorOS
Hadron Labs

Hadron Labs builds semiconductor inspection equipment in Eindhoven. They have 14 product lines, 230 active suppliers, and a fab floor that consumes 800 line items a day. Their AP team used to be eight people. It is now five, three of them on more valuable work, and the floor has never run cleaner.

Here is what happened when they decided to give the agent real authority.

Variance, the right way

Hadron's contracts allow vendors to invoice supplemental consumables outside the master PO, up to specific monthly caps written into each addendum. For years, AP treated those as exceptions. They were not exceptions. They were normal, just inconvenient.

We pulled the last twelve months of contracts, encoded the addenda into Vera's policy graph, and gave Vera the authority to clear any supplemental line that fit the addendum, up to its cap, without a human. Anything that overflowed got escalated.

What we saw

In the first month, Vera cleared 92 percent of supplemental lines automatically, with zero overpayments. The CFO ran the audit herself, twice, before she would believe it.

The supplemental queue, which used to be the slowest, most error-prone part of close, is now the fastest. The two AP team members who used to chase those manually now manage the policy graph directly. They are upstream of the agent, not behind it.

Hadron's next workflow, currently in pilot, is parts replenishment forecasting. Same playbook, different agent.

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